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"I have told everyone in our office about ALS. I love the Assessment Recovery Management System. One very frustrating thing is not knowing the status of accounts when directors ask. With ALS, I always know and can track updates easily. Thank you!"
- Charlotte M. Ives, Jenkins Properties
"I began managing Waterstone Condominium Association in January 2011. I was immediately impressed with the communication of Association Lien Services. In over five years of managing homeowner associations, I have never seen such a fast turn around time when dealing with a collection attorney. I can ask a question and receive an answer back within a day, if not the same day. I am very impressed on how quickly ALS was able to turn around our collections for our association. The association has been able to collect thousands of dollars in delinquent assessments in just a few months. I would highly recommend this company to any other community manager."
- James A. Beard, Seabreeze Management Company
"Many of our Association clients have moved their collection accounts from other collection firms to ALS. The service has been absolutely amazing! Our office continuously receives communication with updates on each account and we no longer have accounts falling through the cracks. Everyone at ALS is courteous and we always receive return phone calls and responses to our emails. I would highly recommend ALS if you are looking for a professional, responsive, and active collection firm."
- Farrah Esquer, Cardinal Property Management
"I have worked with ALS for over 10 years and have found their staff to be courteous, knowledgeable and committed to helping resolve the association's delinquency issues. They are very responsive and proactive to the needs of my clients. Rose, Elsie and Tracy are among the best in customer service. Thank you, ALS."
- Karen Kokowicz, Coro Community Management & Consulting
"The people at Association Lien Services occupy the pinnacle of their profession, bringing knowledge, experience and good judgment together in order to support the collection efforts of the associations that I manage. Their Assessment Recovery Management System (ARMS) makes it easy for me and my Boards of Directors to keep tabs on multiple accounts, which is a critical tool in a process that requires several months. ALS not only makes a great name for themselves, but they also make me look like a hero. I have worked with ALS for many, many years and would highly recommend them to any association. Thanks, ALS!"
- Lori Yarborough, StoneKastle Community Management
"We
are pleased that many of our association clients use ALS for their
delinquency collections. The staff demonstrates professionalism and are
knowledgeable and responsive. The status reporting via their website is
second to none - timely, accurate and helpful to our staff in preparing
board reports. We have found ALS to be thorough and persistent in
their collection efforts on our clients' behalf, and we feel we can
depend on them to provide excellent legal advice while helping us
collect the maximum amount from delinquent owners."
- Janet Price, Professional Community Management
"Our clients enjoy working with ALS because they have a team of experts, reasonable pricing, proven methodologies, and excellent service. They count on ALS to stimulate collection activity quickly, while complying with all laws and managing risk to the HOA and management company. The ALS team has seen it all, and they flex their process to meet the unique needs of each client. Bottom line: they produce cost-effective results in a timely fashion and they keep you informed."
-Andrew J. Schlegel, Merit Property Management
“For the last ten years, our homeowners association has utilized the services of ALS as an integral component of our delinquent assessment collection policy. The professionalism of the Account Manager and Supervising Attorney have been instrumental in establishing a collection policy that is efficient, effective and compliant with the Civil Code. We highly recommend partnering with ALS for collection of delinquent assessments.â€
- Sue Ward, Manager, Mission Viejo Swim & Racquet Club
"Over the 30
years we have been in HOA management, we still have not found a more
effective and efficient collection service than ALS. I thought it was
important to take a moment to let you know we appreciate all the hard
work ALS puts into helping us collect delinquent assessments. Your
professionalism and persistence seems to always obtain results much
quicker than expected. We continually receive the best advice and
suggestions in helping to enforce our collection policy more efficiently
and effectively. We would gladly recommend your services to any other
company trying to reduce their Association's delinquent balance. Again,
THANK YOU for your all your hard work!"
- David Tritz, TPMS, Inc.
"We want to thank you for ALS’ consistent and effective representation of our associations with regard to their collection needs. As the economy took a downturn and more unique collection situations arose, the helpful representatives at ALS were there to guide our management team through each step of the way. We have always had tremendous confidence in the ALS team’s ability from a professional and personal level. In the past ten years of our working together in collection matters involving community associations, the ALS team has provided a proven track record that has resulted in efficient and effective collection of some very difficult accounts."
- Lisa Klasky, Progressive Community Management
"Harveston has been using ALS since May 2010 for collection services. As soon as we sent over our first 38 accounts, ALS hit the ground running and has been getting more results that other collection services were not able to accomplish. The monthly account summary reports are very easy to read and has everything documented. Staff is knowledgeable, easy to work with and answers all questions asked. I would recommend ALS to anyone who asked!"
- Cindy Johnson, Harveston Community Association
"It
is with great pleasure that I write this testimonial regarding ALS. I
have been dealing with serious delinquencies within all of my
Associations and I have looked to ALS for assistance. ALS has gone out
of their way to accommodate my needs and to give me guidance in dealing
with my problems. ALS has kept me abreast of all situations, and from my
standpoint, is a "standout" asset to our industry."
- Lori Rogers, Executive Director, Massingham & Associates Management, Inc.
"After
some less than satisfactory experiences from others in the field, we
have been very pleased with our history with ALS. We have a great
comfort in their knowledge of the process, and have found them to be
very thorough and responsive. We are always treated with professionalism
and courtesy, and they have helped us navigate through some tricky
legal areas, which is more necessary than ever in this increasingly
complicated collections environment."
- Anne Duval, Anchor Community Management, Inc.
"I
have dealt with other collection companies being in this business for
over 5 years and have never had the service I receive with ALS. The
results I have had with collecting delinquent payments have been amazing
and greatly appreciated by my associations. Your hard work makes me
look good and I thank all of you for what you do for me."
- Vicki Keith, Paragon Equities
"ALS,
above all other collections attorneys, is by far the best out there!!
The staff is very responsive, always being only a phone call or email
away. They answer all questions asked and collect far more money than
any other agency we still use. When a new association comes to us,
switching all open accounts and referring any new ones to ALS is always a
priority for me. I would highly recommend ALS to anyone. Thanks guys!!"
- Julie Ridolfi, Massingham & Associates Management, Inc.
"ALS'
friendly, helpful, and knowledgeable staff makes working with them that
much better. Not only do you know that you are getting the best advice
and counsel regarding your collection matter, you are always treated in a
polite and professional manner. With the addition of ARMS, where I can
check my collection accounts online, print status reports, etc. I am
even better equipped to service my client's needs."
- Russell O. Beesley II, Managing Director, RCI Management Services, Inc.
"I
would like to thank ALS for all their hard work in helping us collect
delinquent assessments. We feel great comfort knowing that we can depend
on ALS to collect all delinquent assessments from homeowners, and
always keep us advised on the status of the accounts. I've worked with
3 different account managers at ALS and all have and are very helpful,
friendly and always there for any questions. All of our delinquent
accounts are sent to ALS and I would indeed recommend ALS to other
companies looking to collect from delinquent homeowners."
- Maria Vindas, Top Notch Management
"I'd like to thank ALS for all its hard work in helping us collect these delinquent assessments. Your professionalism, persistence, and sound advice really helped us successfully collect the total large amount we had outstanding on this unit. We appreciate your advice and suggestions and would gladly recommend your services. Thanks again!"
- Rita Augustine, General Manager, Edgewater Towers HOA
"We would like to thank ALS for all its hard work in helping us collect delinquent assessments. Your professionalism and persistence allowed us to collect much quicker than we anticipated. We appreciate your advice and suggestions in helping to enforce our collection policy more efficiently and effectively. We would gladly recommend your services."
- Gloria Chapman, Oaknoll Condominiums
"ALS is the best! Your efforts on our behalf are most appreciated. Not only did ALS help us solve our immediate problem with a seriously delinquent account, but they also were a valuable resource in helping us to modify our policies and procedures to minimize this problem going forward."
- Dave Harmon, The Greenfield Plaza HOA
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